Ken Lee 李嘉文

我謹以此信表揚 貴公司三位優秀的地產代理——Ken Lee、Fanny Yu 及 Kimi Yung，感謝他們在本人置業過程中展現的熱誠與專業。

Kimi Yung 負責協助我們出售舊樓。他不僅對物業狀況瞭如指掌，更積極協調各方安排，耐心解答疑問，最終助我們順利完成交易。

Fanny Yu 與 Ken Lee 則專注於尋找新樓盤及議價。他們細心聆聽我們的需求，反覆篩選合適單位，更以出色的議價能力為我們爭取到理想價格。過程中，二人始終保持高度專業與熱忱，讓我們深感安心。

三位同事各司其職，無縫合作，充分體現了 貴公司的服務水準。懇請 貴公司對他們予以公開表揚。再次感謝！

I recently completed a rental arrangement and this is written to express my appreciation to your staff.

I have been using your service at City One (奇豐) over the past few years with Fanny, a dedicated staff and the main reason why I would continue using your service afterwards. In Jul/Aug, I told Fanny I have a flat to be available for rental. A lot of useful market information was given by she and her supervisor, Ken. Not long afterwards, a potential tenant was located and the deal was completed.

I must reiterate that the tenant is referred to by another of your staff, Koey. As the tenant is 4 students from the Mainland, extra efforts were required to confirm their identities as well as explaining the terms to them. Yet, Koey performed well and helped to convey all the terms between the tenants and me. She was also extremely helpful in handling tenants' assistance addressed to me including to help the tenant to change an out of function access card and resolved a few tenants' concern. Without she, I may have to leave the flat vacated for longer or spend some more time to handle tenant's enquiry.

I would like to put into writing my appreciation for their help. May I also take this opportunity to wish your company good business!

賣家梁太Fax絕給本公司感謝第一城分行，KEN哥團隊的專業推介，
梁太家人兒子,女婿都在附近購得心儀單位．特別感謝早期Jay Ng 及近期 Fanny.更多謝ken 哥的關照。

買家陳女士電郵給本公司多謝Fanny & Ken 盡心盡力為陳女士家人妥善的安排，因為當天陳女士與兒媳帶同11個月的孫女一起，實在是手忙腳亂，還好有 Ken、Fanny的協助，又可以順利購買到所鍾愛的單位，所版特此表揚他們。